Client reports

The report for the client

The assessment becomes a PDF with your photos and recommendations, signed and emailed as soon as the phone has signal.

Help center › Client reports

What eats evenings is not the visits, it is the writing up afterwards. The report is built so that part is finished by the time you get back in the car.

What the report contains

One PDF per visit: the horse, the date, the assessment per hoof, your photos with their markings, your notes and recommendations. Written so the owner can follow it without knowing the terminology.

Signing on the spot

If the visit needs signing off, the client can sign directly in the app. The signature travels with the report and is stored attached to the visit.

The email

The report is emailed to the address on the client record. If you are offline when you send it, it queues and goes out when there is a network, like everything else. You do not have to remember to do it again.

Check the email address when you add a new client. A mistyped address is the most common reason a report never arrives.

If something did not arrive

Sent reports appear in the app with their status. If one says it failed, it is usually the address: correct it on the client and send again. If it still sticks, write to support@hoofspectrum.com.

Last updated 2026-09-18