Questions we get
The questions hoof care professionals ask us most, answered in plain words.
Does it work without signal?
Yes, and that is the point rather than a concession. Assessments, photos and bookings are saved on the phone first and encrypted there. The app sends them on by itself once there is a connection, and you can see what is still waiting.
What happens to my records?
They are stored encrypted on the phone and on servers in the EU. They are yours. We do not sell them, we do not train anything on them, and you can take them with you at any time.
Can I switch phones?
Yes. Sign in on the new phone and everything that has been sent comes down to it. Make sure the old phone has sent everything before you put it away. The app shows you when it has.
Can I get my records back out?
Whenever you like. The export gives you your clients, horses, bookings, assessments and photos in a file you can open without us.
Who can see my client data?
You. Every record belongs to your account, and the database enforces that rather than trusting the app to behave. Support cannot read your client records.
What does it cost?
Nothing while we test, and after launch you get 30 days free. Want to try it now? Become a tester.