Account & data

Export your data and delete your account

Step by step. Request a ZIP with everything, download it, and delete your account, with 30 days to change your mind.

Help center › Account & data

Both live in the same place: “Settings” → “My data (GDPR)”.

Export your data

  1. Under “Export my data”, tap “Request new export” and confirm.
  2. The app prepares a ZIP with all your data. It is usually ready within a few minutes, and you get an email when it is.
  3. Come back to the same page and tap “Download export”.

The file can be downloaded for 24 hours after it is ready. After that, request a new one. You can request at most three exports a day.

Delete your account

Export first if you want to keep anything. Once the account is deleted, the data cannot be recovered.

  1. Under “Delete my account”, tap “Delete my account…”.
  2. Enter “Your password” and type DELETE to confirm.
  3. Tap “Delete my account”.

The account is scheduled for permanent deletion in 30 days, and you get a confirmation email. Other devices may still be signed in. Sign out there too.

Change your mind

Within the 30 days, sign in and choose “Restore account”. Everything is as you left it.

Empty just this phone

If you only want to clear a phone, not the account, use “Sign out and erase local data” under “Settings”. The app first tries to sync, and warns you if anything exists only on the phone. Your account and the data on the server are not affected.

Last updated 2026-10-04